Times and dates
Allows you to set specific times and dates when inbound calls should be routed differently. Examples of time groups might be: Saturday and Sunday, Weekday evenings and / or every public holiday next year.
· Time groups allow Numbers and Feature codes to be routed to different destinations at different times of the day or days of the week.
Each time group is made up of one or more time periods, which define when the group is active. The group is active when any of its time periods are active, and a time period is active when all of its criteria are met.
To add a new time group
- Log in to the Mypbxadmin.com web interface.
- Go to Features » Times and dates.
- Click the "New" button.
- Enter a name for the group, optionally a description, and a priority. If a call is made to a number with more than one time group active, the group with the highest priority is used.
- Click the "Save" button.
- Set any IP Phone to use this group.
- In the list time groups page, click on the group you have just made.
- If you'd like this group to be selectable in the Welcome Greetings IVR for temporary routing, upload a .wav file for the name of the group to be played to callers.
- Click on the "New" button.
- Enter the following:
o A name for the time period.
o Optionally a description.
o The start and stop time each day.
o Which days the period is active. All the options must match the date for the period to be considered active.
- Click the "Save" button.
- Repeat for any other time periods.
- Set time routes for any Numbers or Feature codes as desired.